안녕하세요.

서류를 먼저 해놓아야곘다 싶어서 귓동냥으로 CGFNS 온라인으로 결제 했었는데 일이 바빠서 한동안 까먹고 있었어요

그런데 영어로 된 메일이 있어서 읽어보니..ㅜㅜ

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Thank you for selecting CGFNS International for your credentials evaluation and verification needs. We will contact you for your assistance, or the assistance of your schools and licensing authorities in providing additional information if necessary.

While we were reviewing your documents, we discovered we have only received a portion of the documents needed to review your application for the Credential Verification Service for New York State within the 90-day deadline date of June 3, 2015. We regret to inform you that your application has expired because the following items were never received:

LICENSE AUTHORIZATION FORM
TRANSCRIPT AUTHORIZATION FORM

If you are still interested in the Credential Verification Service for New York State, you will need to reapply in order to have your application reprocessed. Any documents we already received on your behalf will transfer to the new application. We apologize for any inconvenience this may cause you.

To check the status, make changes to your application, or view pertinent information relevant to your order, please go to https://www.cgfns.org/cerpassweb/login.jsp.

For more information, or additional assistance, please visit www.cgfns.org. You may also contact us by telephone Monday through Friday, 8am to 4pm, Eastern Time, at +1 (215) 222 8454, or email us by visiting Contact Us at https://www.cgfns.org/cerpassweb/processContactUs.do. Please remember to reference your CGFNS ID number, name and birth date when contacting CGFNS International to expedite your experience.

We appreciate the opportunity to assist you in achieving your professional goals.
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뒤늦게 메일 읽고 로그인해서 corresondence에 들어가니...

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Date Sent Content Custom Document Description Delivery Method Jun 23 2015 Order Deleted b/c incomplete 90 days for NY - Credential Verification Service for New York State (CVS) - Credential Verification Service for New York State application Emailed Jun 11 2015 NEW YORK INCOMPLETE - Credential Verification Service for New York State (CVS) - Credential Verification Service for New York State application Emailed May 11 2015 NEW YORK INCOMPLETE - Credential Verification Service for New York State (CVS) - Credential Verification Service for New York State application Emailed Apr 10 2015 NEW YORK INCOMPLETE - Credential Verification Service for New York State (CVS) - Credential Verification Service for New York State application Emailed Mar 10 2015 NEW YORK INCOMPLETE - Credential Verification Service for New York State (CVS) - Credential Verification Service for New York State application Emailed Mar 10 2015 WELCOME - Credential Verification Service for New York State (CVS) - Credential Verification Service for New York State application Emailed

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account balance 에는

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  이렇게 나와 있습니다ㅜㅜ 그럼 제가 3월에 입력했던 정보도 다 날아가고 결제했던  390달러도 날아가는건가요?아니면 환불이 되는 건가요?

아니면 390달러는 다음에 새로 oder할때 유효한건가요?

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